About us

Hello there!

Our mission is to take away the hassle and uncertainty that passengers face when trying to get their compensation for delayed, cancelled or overbooked flights.

Do you want immediate certainty and direct payment of your flight claim? Look no further. Sell your claim to us. We pay 70% of the compensation (minus VAT) directly to your bank account. No further surprises or fees. We take over the risk of collection with the airline.

The outcome of claiming yourself or with a traditional no cure no pay organisation is often uncertain and may take a lot of time. We are here to keep things simple. You receive your money instantly and continue with your vacation, business trip etc. without a flight claim to worry about.

Why choose Happy Delay?

  • Doing it yourself

    • Lowest chance of success
    • Slightly higher payout
    • Waiting time unknown
    • Likely getting nothing
    • Risk remains with you
    • Takes a lot of work
    • Guaranteed payment
    • You receive 70% (minus VAT)
    • We strive to pay in 24h
    • No hidden costs
    • We take over your claim
    • No more hassle
  • No cure no pay

    • Uncertainty
    • Similar payout
    • Waiting time: 3-24 months
    • Sometimes hidden costs
    • Risk remains with you
    • Lots of questions and emails

Our team

Fons Ravelli

Gary & Fons

Co-founders of Happy Delay

Gary and Fons co-founded Happy Delay. The idea of creating Happy Delay originated after Gary had encounted several flight delays which he filed via one of the "regular" (no cure-no pay) claim organizations. In one case the airline continues to refuse payment (after 18 months) despite a Court order and in another case the claim organization gave up the pursuit of the claim.

The aforementioned hassle and uncertainty led Gary and his former law-school friend Fons to co-found Happy Delay, with a mission to prevent hassle and provide immediate certainty to passengers. After all, most passengers who have encountered a delay, cancellation or boarding denial have more important things on their minds than their flight claim (which is often an uphill battle against the airlines).